BASIC PROVISION

Terms and Conditions - these general terms and conditions.

Terms:

Provider -

Alpha commercial trade services Ltd.,Company No: 220717, Global Gateway 8, Rue de la Perle, Providence, Mahe, Seychely, E-mail: info@sneakers-yeezy.com


User - a natural person who enters into a service contract with the provider

Service contract - a contract concluded between the provider and the user for the provision of services.

Services - performance of the provider from the contract for the provision of services for the user in accordance with number 2 of the terms and conditions.

User account - a virtual environment provided to the user on the basis of a service contract with the provider

Electronic address of the user - the address provided by the user in the registration form

Customer support - a place for electronic communication between the user and the provider, e-mail address: info@sneakers-yeezy.com

for the sale of goods through an online shop at https://www.sneakers-yeezy.com


1. INTRODUCTORY PROVISIONS

1.1 The services are provided by the provider through a virtual space, which is available at the Internet address https://www.sneakers-yeezy.com.

1.2 The Business Terms and Conditions apply to cases where the person who is a user of services is a natural person who acts outside the business activity as well as a legal entity or a person who acts within the scope of his business activity or within his independent profession.

1.3 Provisions deviating from the business conditions can be agreed in the service contract. Deviating provisions in the service contract take precedence over the provisions of the terms and conditions.

1.4 The provisions of the terms and conditions are an integral part of the service contract.

The wording of the business conditions may be changed or supplemented by the provider. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the terms and conditions.


2. CONCLUSION OF THE PURCHASE AGREEMENT

2.1. All presentation of goods placed in the web interface of the store is of an informative nature and the seller is not obliged to enter into a purchase agreement regarding these goods.

2.2. All these goods are shared from foreign servers and then mediated to clients. (as a service helping to transport and deliver goods listed from foreign servers.

2.3. The web interface of the store contains information about the goods, including the prices of individual goods and the cost of returning the goods, if the goods cannot, by their nature, be returned by regular mail. The prices of goods are listed including value added tax and all related fees. The prices of the goods remain valid as long as they are displayed in the web interface of the store. This provision does not limit the seller's ability to enter into a purchase agreement under individually agreed conditions.

2.4. To order goods, the buyer fills in the order form in the web interface of the store. The order form contains in particular information about:

the ordered goods (the ordered goods are "inserted" by the buyer into the electronic shopping cart of the web interface of the store),

the method of payment of the purchase price of the goods, information on the required method of delivery of the ordered goods and

information on the costs associated with the delivery of goods (hereinafter collectively referred to as "order").

2.6. Before sending the order to the seller, the buyer is allowed to check and change the data that the buyer has entered in the order, even with regard to the buyer's ability to detect and correct errors made when entering data into the order. The buyer sends the order to the seller by clicking on the "SEND;" button. The data listed in the order they are deemed correct by the seller. Immediately after receiving the order, the Seller will confirm this receipt to the Buyer by e-mail to the Buyer's e-mail address specified in the user account or in the order (hereinafter referred to as the "Buyer's e-mail address").

2.7. Depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs), the seller is always entitled to ask the buyer for additional confirmation of the order (for example, in writing or by telephone).

2.8. The contractual relationship between the seller and the buyer arises from the delivery of the acceptance of the order (acceptance), which is sent by the seller to the buyer by e-mail to the buyer's e-mail address.The buyer agrees to the use of means of distance communication when concluding the purchase contract. The costs incurred by the buyer in the use of means of distance communication in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls) shall be borne by the buyer himself, and these costs do not differ from the basic rate.


3. PROVISION OF THE SERVICES

3.0. The provider does not sell goods, nor is it its importer and supplier in the sense of the Act on Consumer Protection. The Provider only orders the goods from the Seller and on behalf of the customers on behalf of and on behalf of the customers and pays the purchase price to the Seller on their behalf. We provide a business mediation service between the buyer and a foreign supplier or servers. We are not responsible for the delivered quality and originality of the goods.

3.1. The provider provides customers with a service consisting of representing customers when ordering goods and paying their purchase price (hereinafter "products"), originating from abroad, which the customer chooses from a virtual offer located on our e-shop, which is shared from foreign servers.

3.2. For the purposes of these terms and conditions, the price means the amount stated for each goods, which is the sum of the purchase price of goods, transport and other fees associated with ordering and delivery and the fee for the provider's service. The price thus consists of the purchase price of the goods (including delivery costs) and the provider's remuneration for its services. When making a payment, you unequivocally agree to these rules and agree to comply with them.


4. PRICE OF GOODS AND PAYMENT TERMS, DELIVERY OF GOODS

4.1. The price of the goods and any costs associated with the delivery of goods under the purchase agreement, the buyer may pay the seller in the following ways:

cashless transfer to the seller's account, cashless payment card , always in advance.

4.2. Along with the purchase price, the buyer is obliged to pay the seller the costs associated with the packaging and delivery of goods in the agreed amount of 10 EURO. Unless expressly stated otherwise, the purchase price also includes the costs associated with the delivery of goods.

4.3. In the case of non-cash payment, the purchase price is payable within 3 days of concluding the purchase contract

4.4. If this is customary in business relations or if so stipulated by generally binding legal regulations, the seller will issue a tax document - invoice to the buyer regarding payments made on the basis of the purchase contract, send it to the buyer's email address or in the user account interface on the e-shop page.

4.5. If the mode of transport is contracted on the basis of a special request of the buyer, the buyer bears the risk and any additional costs associated with this mode of transport.

4.6. If, according to the purchase contract, the seller is obliged to deliver the goods to the place specified by the buyer in the order, the buyer is obliged to take over the goods upon delivered.

4.7. In the event that for reasons on the part of the buyer it is necessary to deliver the goods repeatedly or in another way than specified in the order, the buyer is obliged to pay the costs associated with repeated delivery of goods, respectively. costs associated with another method of delivery.

4.8.The buyer is also obliged to inquire about the delivery of his carrier whether he did not store the shipment at the targeted post office if the buyer was not found at the given address. We are not responsible for any subsequent error on the part of the buyer or carrier, when the shipment is returned after 14 days, to the sender. We hereby acknowledge that on our part, the shipment has been successfully delivered and the buyer is therefore not entitled to resend and refund payment for the goods!

4.9. The official delivery time is set by the seller abroad, from whom the goods are ordered and subsequently delivered. This time may depend on the delay due to customs procedures, points 5.1 and 5.2, as well as the involvement of another carrier, point. Another carrier also means international companies that have a contract of carriage with a given supplier and their individual conditions of delivery and the management and process itself. However, the official warranty period for delivery is dated to 120 working days, this period may be adjusted depending on the problems of dispatch or other delay by the seller.The vast majority of shipments will be sent as registered (submission number) and will be, it is possible to track. If there is a problem with delivery, it is the buyer's obligation to notify the broker within 30 days of dispatch. After this period, a claim for delivery is no longer possible and the goods are considered to have been successfully delivered on the 30th day after dispatch.


5. CUSTOMS PROCEDURE

5.1. Unless otherwise stated, by purchasing you become an importer from outside the EU. Shipments up to 150 EURO are exempt from CLA and shipments up to 22 EURO are exempt from VAT. In the event that the value of the order is higher, the relevant fee may be charged by the Customs Office. In such a case, you will receive a recommendation to deliver the shipment from abroad with proof of documents for the customs procedure. Send by e-mail the "stock and delivery number", which is stated in the documents, you will receive information about the procedure immediately. Everything will be processed and the package will be released and handed over to the post office for delivery. In this case, the costs of processing customs and other fees associated with the delivery of goods from abroad are on the buyer = TO YOU. If the buyer does not do so, the situation must be resolved in person, without the right to make a complaint from the buyer.

5.2. We are not responsible for delays caused by the buyer and other related fees. The buyer is obliged to provide documents for the customs administration always (alone or with our help). If the buyer does not do so within 20 days, the customs administration will return the duty-free package back to the sender abroad and then a refund is not possible! The standard time of storage at customs is 20 days.

5.3 In case of a problem, it is best to contact us to help resolve the customs declaration.


6. WITHDRAWAL FROM THE PURCHASE AGREEMENT

6.1. The Buyer acknowledges that this is a purchase mediation service on a foreign portal. The goods ordered by the customer are ordered from the supplier immediately after payment of the order. For this reason, it is possible to cancel an already paid order before its delivery only in agreement with the seller and only on the day when payment was received. The supplier sends the paid orders to the buyer's address immediately after receiving the payment and cancellation is therefore not possible.

    1. Due to the fact that we are only intermediaries, it is not possible to withdraw from the purchase contract.

7. RIGHTS FROM DEFECTIVE PERFORMANCE

The seller responds to the buyer that the goods are free of defects upon receipt. In particular, the seller is responsible to the buyer that at the time when the buyer took over the goods:

- The goods have the characteristics agreed upon by the parties and, in the absence of an agreement, have the characteristics described or expected by the seller or the manufacturer, having regard to the nature of the goods and the advertising made by them,

- The goods are fit for the purpose stated by the seller for their use or for which goods of this kind are usually used

- Are the goods in the appropriate quantity, measure or weight, and

- The goods comply with the requirements of legal regulations.

  • Other rights and obligations of the parties related to the seller's liability for defects may be regulated by the seller's complaint procedure. See point 7.2.

  • In case of a complaint, first inform us by email to info@sneakers-yeezy.com what is the problem with the goods, send photos of the goods or their defects, then we will tell you the address for sending the goods. After receiving the goods, a check will be made to see if the goods are in order and whether the complaint is justified. If the points of the complaint are met, see point 7. (complaint procedure of the seller and withdrawal from the contract) the amount for the goods will be transferred to the account number provided by you within 60 working days. Postage and costs for customs and other fees associated with the delivery of goods from abroad are not refundable in this case. Complaints are meant only a change in the size or color of the goods. Complaints cannot be withdrawn and accepted in the event of mechanical, intentional damage caused by improper use and other than a change in the size or color of the goods. All expenses associated with the complaint are paid by the buyer.


COMPLAINTS PROCEDURE OF THE SELLER AND WITHDRAWAL FROM THE CONTRACT

7.1. A complaint is accepted if the following points are mets:

- Assessment of damage to the goods and its recognition by the seller from abroad, followed by securing an agreement between the seller from abroad and the buyer.

- Change the size or color of the goods

  • In case of cancellation before sending, a handling fee of  EUR 8 is charged.


COMPLAINTS PROCEDURE OF THE SELLER AND WITHDRAWAL FROM THE CONTRACT

A complaint is accepted if the following points are met:

- Assessment of damage to the goods and its recognition by the seller from abroad, followed by securing an agreement between the seller from abroad and the buyer.

- Change the size or color of the goods

- In case of cancellation before sending, a handling fee of  EUR 8 is charged.


8. OTHER PROVISIONS

8.1 The handling of user complaints is provided by the provider through the helpdesk. The provider will send information on the settlement of the user's complaint to the user's electronic address.


9. FINAL PROVISIONS


9.1 If any provision of the Terms and Conditions is or becomes invalid or ineffective, the invalid provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.

9.2 The contract for services, including business conditions, is archived by the provider in electronic form, or a record of implied contracts. The archives are not accessible.

9.3 The contact details of the provider are given in the interpretation of the term provider.