Privacy Policy

Through this Privacy Policy (the "Policy"), we inform the data subjects whose personal data we process about all processing activities and the data protection privacy policy.

1. Responsible persons

Personal data controller:

Alpha commercial trade services Ltd.,Company No: 220717, Global Gateway 8, Rue de la Perle, Providence, Mahe, Seychely, E-mail:

(hereinafter also referred to as "we", "us", "our" or "us")

2. Basic concepts


Regulation (EU) 2016/679 of the European Parliament and of the Council 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC effective from 25 May 2018.

Personal data:

For the purposes of Regulation (EU) 2016/6792016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (hereinafter "GDPR"), personal data means all personal data. information about an identified or identifiable natural person, (ie about the data subject = you).

Special personal data:

Specific personal data means data on racial or ethnic origin, political opinions, religion or philosophical beliefs or trade union membership, and the processing of genetic data, biometric data for the unique identification of a natural person and data on health status or sexual life or sexual orientation. Individuals.

Data subject = You:

Data subject means an identified or identifiable natural person, where an identifiable natural person is a natural person who can be directly or indirectly identified, in particular by reference to a specific identifier, such as name, identification number, location data, network identifier or one or more special elements. , the physiological, genetic, psychological, economic, cultural or social identity of that natural person.


For the purposes of Article 4 (7) of the GDPR, the controller means a natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. We act as an administrator in relation to your personal data.


A processor within the meaning of Article 4 (8) of the GDPR is a natural or legal person, public authority, agency or other body which processes personal data for the controller.

Risk processing:

Risk processing means processing that is likely to pose a risk to the rights and freedoms of data subjects, is not occasional processing or involves the processing of specific personal data or personal data relating to criminal convictions and offenses referred to in Article 10 of the GDPR.

Automated individual decision making incl. profiling:

Automated individual decision-making incl. profiling generally means any form of decision based on the automated processing of personal data, ie without human intervention, consisting, inter alia, in the evaluation of certain personal aspects relating to the data subject, in particular for the purpose of analysis or estimation or analysis or anticipation of aspects related to his work performance, economic situation, health status, personal preferences, interests, reliability, behavior, location, or movement.

3. Categories of subjects, personal data processed, purpose, legal basis and processing time

We process personal data for a clearly defined purpose:

Creating a customer account for the possibility of faster purchase - due to legitimate interest (login is possible manually) - until the account is deleted

Sending the order - due to the fulfillment of the contract on sales mediation and legitimate interest - we keep the data min. for a period of 10 years for possible documentation to the tax administration

Payment of the order - due to legitimate interest - we keep the data min. for a period of 10 years for possible documentation to the tax administration

Sending an inquiry to our e-mail or via customer service - due to legitimate interest, we store for a period of min. 10 years of possible inspection.

Sending a claim for goods - due to legitimate interest, we store for a period of min. 10 years

Visit and use of the website - analytics, measuring pixels - for the time strictly necessary (30 days) and more for the purposes of analyzing traffic, site functionality, measuring the effectiveness of advertising campaigns, ie due to legitimate interest

4. Time and purpose of personal data processing

We retain personal data only for the time necessary for the purpose of their processing - see point 3. We retain personal data only for as long as is necessary to ensure the delivery of goods by the supplier and subsequent service, and for authorized and basic business purposes such as maintaining the performance of the sales portal, making business decisions about new features and offerings based on data, fulfilling our legal obligations, and resolving disputes. We will store some personal data for as long as you are a user of the portal. These include, for example, data in a customer account. At your request, we will delete or anonymize personal data so that it no longer identifies you, unless we are legally entitled or obliged to retain certain personal data, including in the following situations:

Where we are required to retain personal data by legal, tax, audit or accounting obligation, we will retain the necessary personal data for the period required by applicable law

After this period, personal data may be stored only for the purposes of the State Statistical Service, for scientific purposes and for archival purposes.

We collect the above data for the following purposes:

1. For essential functions of the basket, customer account, marketing, remarketing, tracking of sales channels, conversion cookie for analysis of sales channels, analytical functions (especially cookies)

2. For order fulfillment, tax purposes, the possibility of future complaints about goods and the subsequent possibility of proving the state report and control authorities (addresses, telephone, e-mail, invoicing data)

3. Individual offers - birthday, holiday card (cookie, date of birth)

4. Marketing purposes - competitive newsletter (e-mail address)

5. Parts of the site and feedback for other visitors (data inserted into reviews, product discussions)

  1. Future communication and order history

5. Recipients of personal data and transfers of personal data outside the European Union

In justified cases, we may pass on your personal data to other entities (hereinafter referred to as "recipients").

Personal data may be transferred to the following recipients:

processors who process your personal data according to our instructions, especially in the field of public relations, electronic data management or bookkeeping,

public authorities and other bodies, if required by applicable law;

other entities in the event of an unforeseen event in which the provision of data is necessary for the protection of life, health, property or other public interest or if it is necessary to protect our rights, property or security.

6. Cookies

After your first visit to our site, our server sends a small amount of data to your computer and stores it there. Each time you visit the site, the browser then sends this data back to the server. This small file is called a "cookie" and is a short text file containing a specific string of characters with unique information about your browser. We use cookies to improve the quality of our services and to better understand how people use our site. That is why we have users' preferences stored in cookies and with their help we monitor user trends and how people behave on our website and how they view them.

Most browsers are set to accept cookies. However, you have the option to set your browser to block cookies or to inform you about the sending of cookies. However, without cookies, some services or features will not work properly.

Our website uses only "first party" cookies, ie cookies used only by our website (hereinafter referred to as first party cookies) and "third party" cookies (ie cookies originating from third party websites). We use first party cookies to store user preferences. and data needed during your visit to the website (eg the contents of your shopping cart). We use third-party cookies to track user trends and behaviors, target ads with the help of third-party web statistics providers. Third-party cookies used to track trends and patterns of behavior are used only by our website and web statistics provider, and are not shared with any other third party.

We mainly use the following cookies:




7. Principles of personal data processing


We process your personal data in accordance with applicable law, in particular GDPR.

Consent of the data subject

We process personal data only in the manner and to the extent to which you have given us consent, if the consent is the title of processing.

Minimization and limitation of personal data processing

We process personal data only to the extent necessary to achieve the purpose of their processing, and for a period not longer than necessary to achieve the purpose of their processing.

Accuracy of processed personal data

We process personal data with an emphasis on their accuracy using available measures. And using reasonable means, we process personal data updated.


Through this Policy and the contact person, you have the opportunity to become acquainted with the way we process your personal data, as well as with their scope and content.

Purpose limitation

We process personal data only to the extent necessary to fulfill the specified purpose and in accordance with this purpose.


We process personal data in a way that ensures their proper security, including their protection by appropriate technical or organizational measures against unauthorized or unlawful processing and against accidental loss, destruction or damage.

8. Automated individual decision-making and profiling

When processing personal data, there is no automated individual decision-making, not even on the basis of profiling.

9. Your rights as a data subject

  1. Right of access - you can contact us at any time to tell you which data we process about you, for registered customers this feature will be available in the administration of your account in the GDPR section

  2. Right of correction - you can ask us to change or update personal information if it is inaccurate or incomplete

  3. Right of deletion - You can ask us to delete personal data at any time

  4. Right of restriction - the right to request that we temporarily or permanently stop processing all or part of your personal data

  5. Right to object - the possibility to object at any time to the processing of your personal data for reasons related to your specific situation, the right to object to the processing of personal data for direct marketing purposes

  1. Right to data portability - the right to request a copy of your personal data in electronic format and the right to transfer this personal data for use in another party's service

  2. The right not to be the subject of an automatic decision - the right not to be the subject of a decision based solely on an automatic decision, including profiling, if that decision would have a legal effect on you or lead to a similarly significant effect.